We offer a 5-year warranty on all our products. If your product encounters any issues during this period, we will repair or replace it for free. The warranty covers all defects in materials and workmanship, ensuring you can use our products with peace of mind.
You can expect to receive your replacement or repaired product within two weeks after giving your package to the return shipper. In many cases, the process will be completed even more quickly. This timeframe includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your warranty request once we receive it (3 to 5 business days), and the time it takes to ship the replacement or repaired product back to you (5 to 10 business days). All shipping costs will be covered by us, so you don’t need to worry.
If you need to apply for warranty service, please click the online chat button or send us an email. Please describe the issue with the product and provide us with your order information, and we will address your concern as soon as possible.
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[Pain & Sore Relief] Are you still annoyed at the pain and cramps caused by long-time sitting and standing? Our heating pad gives you the opportunity to enjoy soothing heat therapy at home conveniently. It will relieve your stress, fatigue or stiffness by delivering instant and even warmth to the covered body parts.
[6 Heat Settings & 2-hour Auto shut off] Our heating pad has 6 temperature levels [104℉-158℉], which allows you to adjust the heating level and pursue your desired warmth. 2-hour auto-off helps to prevent accidents caused by over-heating.
[Extra-Large Size & Full-Body Relaxation] The heating pad with extra-large size [12"x24"] fully covers the entire back, including your shoulders and neck, to ensure no part is missed. You can relax your whole body at anywhere and anytime with the pad.
[Easy to Maintain] Our heating pads are very easy to use and maintain. It is machine washable under 40°C。 Please detach the main body from the controller and cool it down before washing.
[5-Year Warranty] We promise to offer you comprehensive customer service, including 5-year warranty. If you have any quality issues or usage problems, please feel free to contact us.
Full Specifications
Functions |
Dry Heat & Moist Heat |
Dimensions (LxWxH) (inch) |
17"×33" |
Weight (kg) |
0.68kg |
Material |
Ultra Mink & Flannel |
Power Cord Length (ft) | 5.9ft |
Power (w), Voltage (v), Hz | 80w/100w, 120v, 60hz |
Number of Heat Settings | 6 |
Temperature Range (°F) | 104°F - 158°F |
Timer (h) | 2h |
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